Terms of Service
Overview
This website is operated by Bluevua. Throughout the site, the terms “Bluevua,” “we,” “us,” and “our” refer to Bluevua. Bluevua provides this website, including all information, tools, products, and services available through this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By accessing our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any Services.
Any new features, tools, or products added to the current store shall also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on this page. Your continued use of the website following any updates constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and Services to you.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations while using the Service, including copyright laws.
You must not transmit any viruses, malware, worms, or any destructive code.
Any breach or violation of these Terms may result in immediate termination of your access to the Service.
General Conditions
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:
- transmissions over various networks; and
- changes made to conform and adapt to technical requirements of connecting devices or networks.
Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
The section headings used in these Terms are included for convenience only and shall not affect interpretation.
Accuracy of Information
We strive to ensure that information on this site is accurate and current; however, we do not guarantee that all information provided is complete, accurate, or up to date.
The content on this website is provided for general informational purposes only and should not be solely relied upon when making decisions.
We reserve the right to modify website content at any time without obligation to update any information.
Product and Service Modifications
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any product, Service, or feature at any time without prior notice.
We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.
Products or Services
Bluevua products, including countertop water filtration systems, replacement filters, accessories, and related maintenance products, may be available exclusively online and may have limited quantities.
Certain products or Services may be available exclusively online and may have limited quantities.
All purchases are subject to our Return & Refund Policy.
We make every effort to display product colors and images as accurately as possible; however, we cannot guarantee that your device’s display will accurately reflect product appearance.
We reserve the right to:
- limit sales by person, household, geographic region, or jurisdiction;
- limit quantities of any product or Service;
- discontinue products at any time; and
- modify product descriptions or pricing without notice.
We do not warrant that products, Services, or other materials purchased will meet your expectations or that any errors in the Service will be corrected.
Product performance may vary depending on source water quality, maintenance practices, environmental conditions, usage patterns, and filter replacement frequency.
Statements regarding contaminant reduction or filtration performance are based on testing conducted under controlled laboratory conditions. Actual results may vary.
To help maintain product performance and warranty eligibility, we recommend using genuine Bluevua replacement filters, components, and accessories.
Product warranty coverage is governed separately under our Warranty Policy.
Billing, Shipping, and Account Information
We reserve the right to refuse or cancel any order at our sole discretion.
Restrictions may apply to orders placed under the same customer account, payment method, billing address, or shipping address.
If an order is modified or canceled, we may attempt to notify you using the contact information provided at checkout.
You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website.
For additional information, please review our Return & Refund Policy.
For international orders, customers may be responsible for applicable customs duties, import taxes, or other fees imposed by local authorities.
Third-Party Tools
We may provide access to third-party tools or services that we neither monitor nor control.
Such tools are provided “as is” and “as available” without warranties, representations, or endorsements of any kind.
Your use of third-party tools is entirely at your own risk and subject to the applicable third-party terms.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for examining or evaluating the content, accuracy, or practices of third-party websites and assume no liability for any third-party materials, products, or services.
Please review third-party policies carefully before engaging in any transaction.
User Comments and Submissions
If you submit feedback, comments, suggestions, ideas, or other materials to us, whether requested or unsolicited, you agree that we may edit, publish, distribute, and otherwise use such submissions without restriction.
We are under no obligation to:
- maintain comments in confidence;
- provide compensation for comments; or
- respond to comments.
You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, defamatory, or malicious content.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Errors and Omissions
Occasionally, there may be information on our website containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
Prohibited Uses
You are prohibited from using the site or its content:
- for unlawful purposes;
- to violate laws or regulations;
- to infringe intellectual property rights;
- to harass, abuse, discriminate, or harm others;
- to upload malicious code or spam;
- to collect personal information unlawfully; or
- to interfere with website security or functionality.
We reserve the right to terminate your use of the Service for violating prohibited uses.
Disclaimer of Warranties & Limitation of Liability
The Service and all products delivered through the Service are provided “as is” and “as available” without warranties of any kind, either express or implied.
To the fullest extent permitted by law, Bluevua and its affiliates, officers, employees, contractors, suppliers, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the website.
Certain jurisdictions do not allow limitations on implied warranties or liability for incidental damages, so some limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Bluevua and its affiliates, officers, employees, contractors, licensors, suppliers, and service providers from any claim or demand arising out of your breach of these Terms or violation of applicable laws or third-party rights.
Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of remaining provisions.
Termination
These Terms remain effective unless terminated by either you or us.
You may terminate these Terms at any time by ceasing use of our website and Services.
We reserve the right to suspend or terminate access to the Service if we believe you have violated these Terms.
Entire Agreement
These Terms of Service, together with any policies or operating rules posted on this website, constitute the entire agreement between you and Bluevua regarding use of the Service.
Governing Law
These Terms of Service and any separate agreements whereby we provide Services shall be governed and construed in accordance with applicable laws.
Changes to Terms of Service
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website.
Your continued use of the website following changes constitutes acceptance of those changes.
Contact Information
Questions about these Terms of Service may be directed to:
Bluevua Support
Email: support@bluevua.com
Phone: 1-(888)-637-0009
Hours: Monday–Sunday, 9:00 AM–5:00 PM PST