Q: What's the wastewater ratio of ROPOT/ROPOT(UV) unit?

Q: How many gallons of water can ROPOT/ROPOT(UV) produce?

Q: What are the IN and OUT TDS for?

Q: What are the black o-rings and brushes for?

Q: What's the power specifications required?

Q: How to set up my ROPOT/ROPOT(UV)?

Q: Why is there no water coming out when I set up my unit?

Q: Can my ROPOT/ROPOT(UV) unit do self-cleaning?

Q: What's the manual backflushing?

Q: How to store your unit when unused?

Q: How to descale my unit?

Q: When to replace the filters?

Q: How to replace the filters?

Q: How to reset the lifespan of the expired filters?

Q: When to discard the remaining water in the water tark?

Q: My ROPOT/ROPOT(UV) is a little noisy and how can I make it silent?

Q: Why my ROPOT/ROPOT(UV) can't fill up to 1700ml?

Q: Why does my ROPOT/ROPOT(UV) stop making water?

Q: Why does my ROPOT/ROPOT(UV) keep filtering and overflow?

Q: Why is my ROPOT/ROPOT(UV) making water slower and slower?

Q: Why are the TDS readings stuck at 999/99?

Q: Why is my unit leaking?

Q: What's the wastewater ratio of ROPOT-Lite and ROPOT-Lite(UV) Filter System?

Q: How many gallons of water can ROPOT-Lite or and PROPOT-Lite(UV) filter?

Q: What's the power specifications required?

Q: How to set up my ROPOT-Lite or ROPOT-Lite(UV)?

Q: Why is there no water coming out when I set up my unit?

Q: How to store your unit when unused?

Q: Can my ROPOT-Lite and ROPOT-Lite(UV) do self-cleaaning?

Q: What's the manual backflushing?

Q: When to replace the filter?

Q: How to replace the filter?

Q: How to descale my unit?

Q: When to discard the remaining water in the water tank?

Q: Why does only the Flush button light up suddenly?

Q: What should I do with the E1 error?

Q: What should I do with the E2 error?

Q: Why does the red light on the panel keep blinking?

Q: Why does my ROPOT-Lite or ROPOT-Lite(UV) stop making water halfway?

Q: Why does my OUT TDS reading keep increasing

Q: Why does my ROPOT-Lite or ROPOT-Lite(UV) have a bitter taste?

Q: Why is my unit leaking?

Q: Why is there no TDS number displaying on my unit?

Q: What's the wastewater ratio of ROPOT-Travel?

Q: How many gallons of water can ROPOT-Travel filter?

Q: What's the power specifications required?

Q: How to set up my ROPOT-Travel?

Q: Why is there no water coming out when I set up my unit?

Q: How to store your unit when unused?

Q: Can ROPOT-Travel do self-cleaning?

Q: When to replace the filter?

Q: How to replace the filter?

Q: How to descale my unit?

Q: When to discard the remaining water in the water tank?

Q: What are the components in the mineral filter?

Q: When to replace my mineral filter?

Q: How to install and use the mineral filter?

Q: What's the materials of Bluevua filters?

Q: When to replace the filters?

Q: How to replace the filters?

Q: How long can I keep the unused filters?

Q: Can the filters be recycled?

Q: Can I put the carafe in refrigerator?

Q: Can the water tank & carafe be cleaned in dishwassher?

Q: What's the material of the carafe & tank?

Q: How do I know the UV light is working as expected?

Q: How long the UV light can last?

Q: What does the descaling kit include?

Q: What's the descaling kit is used for?

Q: When and how to do the descaling?

Q: What is the filter wrench for?

Q: What are the brushes for?

Q: What does "out of stock" mean?

Q: Can I cancel my order after payment?

Q: What information do I need to provide for an order?

Q: My coupon de doesn't work, why is that?

Q: What payment methods can I selected?

Q: How can I use my Coupon Code?

Q: When payment page displays an error, what shouldI do?

Q: Why is my credit card being rejected?

Q: When will my order be arranged after the payment?

Q: How long will it take to receive my order?

Q: How can I track my order?

Q: How do I change my delivery address?

Q: Do I have to pay for the shipping?

Q: What's the shipping origin?

Q: My tracking number shows that the order was deliveered, but I didn't receive my package?

Q: Do you offer expedited shipping?

Q: What shipping carriers does Bluevua use?

Q: What should I do if I receive damaged, wrong, or misssing items?

Q: What is Bluevua's 30-Day Satisfaction Guarantee?

Q: What is Bluevua's warranty policy?

Q: How do I register my product and activate my warranty?